Dan, I could not say it any better.

I used to play on the BG server. Once one of the admins was spawn raping and when I complained I was told he was not. I made a video of it, and posted it to their board. I was kicked off their server and kicked off their board. Come on, seriously, I caught one of your admins being a dick first hand on video and this was an improper response.

Very lame.